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Privacy Policy

1. Privacy at a glance

General Remarks

The following notes provide you with a simple overview of what happens to your personal data when you visit our website. Personal data is all data which can be used to identify you. For detailed information about privacy, please refer to our Privacy Policy below.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is affected by the website operator whose contact details are shown in this website’s Legal Information section.

 

How do we collect your data?

Your data are collected when you share it with us. This may be the case, for instance, for data that you input into a contact or recruitment form.

Other data is automatically collected by our IT systems when you visit our website. This is primarily technical data (e.g. your web browser, operating system or the time of your visit). This data is collected automatically, as soon as you visit our website.

 

For what purposes do we use your data?

Your data will be used in different ways, replying our legitimate need and complying with legal requirements. Depending on the reason that lead you to make contact with our company your data will be used for the purposes of:

  • Processing and responding to requests related to CYLAD company and services.
  • Processing and responding to commercial requests to develop the business of our company (including commercial solicitation and sending of commercial messages).
  • Processing and responding to recruitment requests (including CV and cover letters).
  • Processing and responding to suppliers’ solicitations.
  • Processing technical information automatically collected by our IT system (e.g. web browser, operating system or time of your visit), mainly to ensure smooth operation of the website. Other data may be used to analyze your usage behavior.

Your data will be processed according to defined and controlled procedures designed to secure personal data protection.

 

What is the retention policy regarding your personal data?

Your data will be retained for the necessary duration to meet aforementioned goals. This duration will not exceed deadlines of legal prescription or applicable archiving obligations.

Once these deadlines have expired, the data will be destroyed from our active databases.

 

What are your rights regarding your personal data?

You always have the right to receive free of charge information about the source and recipient(s) of your personal data and the purpose for which it is being collected. You furthermore have the right to request the rectification, blocking, or erasure of this data. If you have any further questions about privacy, you can contact us at any time at the address shown in the Legal Section of this website. You moreover have the right to lodge a complaint with the competent supervisory authority.

You also have the right, under certain circumstances, to request that the processing of your data be restricted. For further details, please refer to “Right to restriction of processing” in the Privacy Policy.

 

Analysis tools and tools from third-party providers

When you visit our website, your browsing behavior may be statistically analyzed. This is mainly performed with cookies and analytical programs. The analysis of your browsing behavior is generally anonymous: your browsing behavior cannot be used to identify you. You can refuse this analysis or prevent it by not using certain tools. Detailed information is available in our Privacy Policy.

You can refuse this analysis. Details of how to do so are contained in this Privacy Policy.

 

2. General Remarks and Obligatory Information

Privacy

The privacy of your personal data is very important to the operators of this website. We treat your personal data confidentially and in accordance with both statutory privacy requirements and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you. The present Privacy Policy explains what data we collect and what we use it for. It also explains how, and for what purpose this is done.

We would like to point out that online data transfers (e.g. when communicating by e-mail) may be subject to security vulnerabilities. It is not possible to protect data entirely from third-party access.

 

Note on the controller

The controller responsible for data processing on this website is:

CYLAD Consulting GmbH
Hohe Bleichen 28
20354 Hamburg
Germany

Telephone: +49 4046 898 460
E-Mail: contact@cylad.com

The controller is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, or similar).

 

Withdrawal of your consent to data processing

Many data processing processes are only possible with your explicit consent. You can withdraw any consent you have already given at any time. To do so, simply send us an e-mail notification. The lawfulness of data processing up to the time of the withdrawal of your consent remains unaffected.

 

Right to object to data processing under certain circumstances and to object to direct marketing

You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data which is based on Art. 6 (1) e) or f) GDPR (General Data Protection Regulation), including profiling based on those provisions. For details of the legal grounds on which a given processing is based, please refer to this Privacy Policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).

Where your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for such purposes (objection pursuant to Art. 21 (1) GDPR).

 

Right to lodge a complaint with the competent supervisory authority

If you believe that the provisions of the GDPR have been infringed, you have the right to lodge a complaint with a supervisory authority, in the Member State of your habitual residence, place of work, or place of the alleged infringement. Your right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

 

Right to data portability

You have the right to receive your personal data that we automatically process on the basis of your consent or for the performance of a contract in a commonly used and machine-readable format. Where you request the direct transmission of your data to another controller, this shall only be done if technically feasible.

 

Information, blocking, erasure and rectification

Under the provisions of applicable laws, you have the right at any time to receive free of charge information about any of your personal data we have stored, its source, recipient(s), and the purpose for which it is being processed. You also have the right to request the rectification, blocking, or erasure of your data. To exercise these rights, or if you have any other questions about personal data, you can contact us at any time at the address shown in the Legal Information section of this website.

 

Right to restriction of processing

You have the right to request the restriction of processing of your personal data. To do so, please contact us at any time at the address shown in the Legal Information section of this website. You have the right to restriction of processing in the following cases:

  • If you contest the accuracy of your personal data that we have stored, as a rule we need some time to verify its accuracy. You have the right to request that the processing of your personal data be restricted for the verification period.
  • If you ascertain the processing of your personal data is/was unlawful, instead of erasure you can request that the processing of your personal data be restricted.
  • If we no longer need your personal data, but you require them for the establishment, exercise, or defense of legal claims, you have the right to request that instead of being erased, the processing of your personal data be restricted.
  • If you have objected pursuant to Art. 21 (1) GDPR, your interests and ours must be weighed up. Pending the verification of whose legitimate interests are overriding, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this personal data will, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person or for reasons of important public interest to the Union or of a Member State.

 

Objection to advertising e-mail

The use of our contact details set out as required in the Legal Information section to send us unsolicited advertising and information material is hereby prohibited. The operator of this website expressly reserves the right to take legal action in the event that unsolicited advertising material, for example in the form of spam, is sent.

 

3. Data collection on our website

Cookies

Websites may use cookies. Cookies do not harm your computer and do not contain viruses. Their purpose is to make our website more user-friendly, effective, and safe. Cookies are small text files that are placed on your computer and stored on your browser.

Most of the cookies we use are what is known as “session cookies”. They are automatically deleted when you leave our website. Other cookies remain stored on your end device until you delete them. These cookies allow us to recognize your browser when you visit our website next.

You can adjust your browser settings so that you are informed about the placement of a cookie, so that you allow only individual cookies, so that cookies are only accepted in certain instances or not at all, or so that cookies are automatically deleted when you close your browser. If you deactivate cookies you may not be able to use all the functions of our website.

Cookies that are necessary to facilitate the electronic communication process or to provide certain functions that you want (e.g. shopping basket function) are stored pursuant to Art. 6 (1) f) GDPR. The optimized and technically fault-free provision of its services represents the website operator’s legitimate interest in storing cookies pursuant to Art. 6 (1) f) GDPR. Where other cookies (e.g. cookies to analyze your browsing behavior) are stored, these are dealt with separately in this Privacy Policy.

 

Server log files

The provider of the website automatically collects and stores information in what are known as server log files that are transmitted to us automatically by your browser. This information is:

  • Browser type and version
  • Operating system being used
  • Referrer URL
  • Host name of the computer being used
  • Time of the server request
  • IP address

This data is not combined with other data sources.

The collection of this data is pursuant to Art. 6 (1) f) GDPR. The website operator has a legitimate interest in the optimization and technically fault-free operation of its website, to which end information must be collected in server log files.

 

Contact and recruitment forms

If you send us a query using the contact or recruitment form, the personal data you provide therein will be stored exclusively for the purposes of processing your query and for the event of follow-up questions. We do not share this data without your consent.

Processing of the data contained in the contact form is therefore exclusively performed on the basis of your consent (Art. 6 (1) a) GDPR). You may withdraw your consent at any time. To do so, simply send us a corresponding e-mail. The lawfulness of data processing up to the time that you withdraw your consent shall remain unaffected.

We will continue to store the personal data you provide to us in the contact form until you request its erasure, withdraw your consent to storage, or until the purpose for which they were stored no longer applies (e.g. resolution of your query). Legal obligations, and statutory retention periods in particular, shall remain unaffected.

 

4. Analytical Tools and Advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies. These are text files that are stored on your computer and allow your website usage to be analyzed. As a rule, the information about your website usage generated by the cookie is transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of these analytical tools are pursuant to Art. 6 (1) f) GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising.

 

IP anonymization

We have activated IP anonymization on this website. This means that within European Union member states or in other countries that are signatories to the Agreement on the European Economic Area, your IP address is abbreviated by Google before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and only abbreviated there. Google uses this information on behalf of the operator of this website to analyze your website usage, to compile reports about website activity and to provide other services to the website operator in connection with website and internet use. Your IP address which is transmitted by your browser in the context of Google Analytics is not associated with other data held by Google.

Browser plugin

You can prevent the storage of cookies by adjusting your browser settings. We would however advise you that if you do so, you may not be able to use all the functions of this website. You can furthermore prevent the collection by Google of data related to your website usage (incl. your IP address) generated by the cookie and the processing of this data by Google by downloading and installing the following browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de.

 

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be placed which will prevent the collection of your data on future visits to this website: Deactivate Google Analytics.

More information about how Google Analytics treats user data is available in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

 

Contract processing

We have concluded an agreement with Google on contract processing and fully implement the stringent requirements of the data protection authorities when using Google Analytics.

 

Demographic features of Google Analytics

This website uses the “demographic features” of Google Analytics. This allows reports to be created that contain statements about the website visitor’s age, gender, and interests. This data is derived from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be associated with any individual. You can deactivate this function at any time or refuse the collection of your data by Google Analytics as mentioned at “Objection to data processing” above, by adjusting your Google account settings.