Press release – When industrial companies copy BtoC to improve Customer Experience – from l’Usine Digitale – April 15th 2016

Following the publication of the survey “Applying BtoC best practices to the BtoB Customer Experience”, recently conducted by Cylad, the French magazine l’Usine Digitale mentioned its conclusions in an article. This article is available at the following address:

L’Usine Digital – April 2016


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