In order to optimize our website for you and to be able to continuously improve it, we use cookies. By continuing to use the website, you agree to the use of cookies. Further information on cookies can be found in our privacy policy.
How to manage its resources in times of uncertainty?
partage
Save this article
Autor
Laurence Massat
Partner / France
Toulouse
Patrick Sage
Partner / France
Toulouse
Pierre Antoine Chandon
Principal
Paris
Point of view – March 2021
The COVID-19 crisis has made it more difficult for companies to manage their resources.
This involves in particular amore variable and volatile customer demand and therefore a more delicate workload plan to build. The main difficulties encountered are:
A feeling of ‘permanent’ over workload
A lack of visibility on the global workload plan in the medium/long term
Customer commitments made with little certainty about the ‘ability to do’ within the allotted time
Validated decisions/arbitrations with little factual data
Today, more than ever, companies need to reinforce their actions to estimate the workload “as accurately as possible” in order to anticipate the need for resources and associated skills.
We have observed at our clients, that at each level, the process is the same and must lead to the best compromise between the estimated workload and the available capacity to meet it.
